We ship nationwide. We have two stores: Rockland + Waterville, ME. We ship nationwide. We have two stores: Rockland + Waterville, ME.

1 Lb Chocolate Lobster

"This was a birthday gift, sent down to Florida, the 1 pound lobster was a hit and was shared with friends."

- Steven Ocean

$27.50 USD

1 lb Chocolate Lobster.

Contains: Milk, Soy.

We watch the weather closely to determine if a package should ship or not. We ship Monday-Wednesday to ensure packages do not sit over the weekend in hot warehouses and if the temperature exceeds a certain level we will ship with thermal and ice packs. We will hold a shipment if temperatures exceed certain levels.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@bixbyco.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bixbyco.com and send your item to:

Bixby & Co.
1 Sea Street Place
Rockland ME 04841, USA

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to:

Bixby & Co.
1 Sea Street Place
Rockland ME 04841, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lobster

Everything was great!
Th LOBSTER was a big hit for my guests.

Excellent!

I'm a New Englander, so I thought it would be fun to send my mother a chocolate lobster as a Christmas present. She loved it! I will definitely be buying another one down the road.

The best Chocolate on the planet!!

Purchased a 1# Chocolate Lobster as a gift for relatives-second year in a row. You simply cannot beat their quality.

Tasty and adorable!

Chocolate has amazing flavor - much better than a few other brands I’ve tried. Tasty enough to order again and again

The Best!

Whereas I bought most items for gifts, I did get a couple goodies for me ;). Rave ratings from all of my friends, and from me. Most delicious chocolate around!

Great gift

My parents loved the surprise Maine "lobster" I sent to them for Valentines Day. They go to Maine every summer for the lobster, and always love good chocolate. I expected a hollow lobster, but it was solid. They ate on it for over a week and said the milk chocolate was delicious.