We ship nationwide. The Rockland, Maine store is curbside only. Bixby Chocolate Cafe in Waterville is open!
Luscious butter toffee coated in our ethically sourced milk chocolate, sprinkled with Maine Sea Salt or Pecans.
Non GMO, Gluten Free. Kosher.
Contains: Milk, Tree Nuts (Pecan).
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bixbyco.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bixbyco.com and send your item to:
Bixby & Co.
1 Sea Street Place
Rockland ME 04841, USA
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to:
Bixby & Co.
1 Sea Street Place
Rockland ME 04841, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
I have some serious chocoholics in my family. Bixby is their new fave chocolate. It’s a tough crowd, follow the lead you won’t be disappointed!
Very fresh and rich tasting. Love everything I ordered!
This toffee is the absolute best! It’s the most flavorful I have ever eaten. It’s so good it almost made me cry (tears of joy, duh).
I saw your company on an episode of "The Lost Kitchen" and was curious enough with the origin story of the company to reach out and give it a try. And am SO glad I did! I got it as a surprise for my husband who adores dark chocolate. I generally am more a caramel lover and must say our oder from Bixby more than met the bar for both of us! Truly yummy and will be a repeat for us for sure.
We really enjoyed the variety of chocolate and candy we purchased. The quality shines through with each bite and sip (the hot chocolate is fabulous)!
Milk Chocolate Toffee
I have some serious chocoholics in my family. Bixby is their new fave chocolate. It’s a tough crowd, follow the lead you won’t be disappointed!
Very fresh and rich tasting. Love everything I ordered!
This toffee is the absolute best! It’s the most flavorful I have ever eaten. It’s so good it almost made me cry (tears of joy, duh).
I saw your company on an episode of "The Lost Kitchen" and was curious enough with the origin story of the company to reach out and give it a try. And am SO glad I did! I got it as a surprise for my husband who adores dark chocolate. I generally am more a caramel lover and must say our oder from Bixby more than met the bar for both of us! Truly yummy and will be a repeat for us for sure.
We really enjoyed the variety of chocolate and candy we purchased. The quality shines through with each bite and sip (the hot chocolate is fabulous)!
Milk Chocolate Toffee